Certificate of Excellence. 10:04am, Wed 25 May 2016Cumberland Charter Yachts, today announced that it has received a TripAdvisor Certificate of Excellence. Now in its sixth year, the achievement celebrates hospitality businesses that have earned great traveller reviews on TripAdvisor over the past year. Certificate of Excellence recipients include accommodations, eateries and attractions located all over the world that have continually delivered a quality customer experience.
"Everyone at CCY is thrilled to receive this prestigious accolade. We have focused on achieving this award for the last 6 months. Each and every team member has stepped up and contributed to this achievement. Of course, thanks goes to our clients for their continued support, feedback, reviews and ideas, which help shape our business. There is no greater reward than recognition. I'm very proud of the entire team, who have worked very hard to achieve greater standards and service," Said Sharon McNally, General Manger.
"With the Certificate of Excellence, TripAdvisor honours hospitality businesses that have consistently received strong praise and ratings from travelers," said Heather Leisman, Vice President of Industry Marketing, TripAdvisor. "This recognition helps travellers identify and book properties that regularly deliver great service. TripAdvisor is proud to play this integral role in helping travellers feel more confident in their booking decisions."
The Certificate of Excellence accounts for the quality, quantity and recency of reviews submitted by travellers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.