Customer Testimonials

Exceptional Customer Service

The Cumberland team are committed to delivering best-in-class experiences for in the stunning surroundings that we’re lucky to call home. Based in the Whitsundays, our services gives customers the chance to cruise around 74 islands, including the infamous Hamilton Island, to see the true, iconic beauty that the region is known for.

Hire a vessel and get going – choose from catamarans, yachts and more

With over 40 anchorage spots to choose from and a complete fleet comprising of yachts, catamaran and various boats to hire, we have a number of options to suit each occasion. Best of all, our team have a collective 30 years’ experience within the industry, allowing us to share both an insight and knowledge into the very best of a boating experience.

All of our vessels are fully-equipped with all the luxuries and facilities that you require, allowing you and your good company to enjoy a peace of mind, comfort and convenience.

Unforgettable beauty

There’s a lot to see around Hamilton Island and the Whitsundays that will more than create ever-lasting memories. With flawless environments, pristine waters and some of the very best in tourist destinations, each cruise around the region offers impressions that won’t quickly be forgotten. It’s with this at the forefront of our business that we continue to offer our customers tailor-made experiences with flexible boat, catamaran and yacht hire.

Read what our customers have to say about their time with Cumberland, below.

Most Recent:
Karel - BROMPTON, SA AUSTRALIA
21 May 2019
Beneteau 34
Trinity Reign

Chartered: 17 Feb 2019


Two of us sailed the Trinity Reign from Cumberland in January 2019 and absolutely loved it. We are not experienced sailors, but their briefing was thorough and helpful. The boat was great and well maintained. We had a wonderful time sailing through the beautiful islands and exploring all the different bays. One of our favourite holidays.

Mike - GOOSEBERRY HILL, WA AUSTRALIA
21 May 2019
Aquila 44
Aquila Sunrise

Chartered: 20 Jan 2019


The Team at CCY were brilliant from the day I initially booked the charter. Communication was always prompt and helpful and they helped a novice like myself with my first bareboat charter experience. We hired the Aquila Sunrise 44 and this was a beautiful boat that catered for 6 people easily. We had a small refrigeration issue and CCY has had this looked at immediately. The time spent with us on our 1st day induction was great and they provided us with a suggested itinerary based on the winds and prevailing conditions. I would highly recommend CCY for your charter requirements.

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John - EASTMELBOURNE, VICTORIA AUSTRALIA
06 May 2019
Aquila 44
Aquila Sunrise

Chartered: 14 Apr 2019


From sunrise to sunset, the Whitsundays are just magical. We've just returned from an amazing five nights, on Cumberland's spectacular Aquila Sunrise 44-foot power catamaran. The vessel is perfectly equipped for both skipper and crew. The latest electronics at the helm takes the stress out of navigation. The well appointed living and sleeping areas are a home away from home, with multiple areas for our family to hang out, either in quiet solitude while underway, or for a evening game of cards up on the flybridge. The briefing by skipper Steve was perfectly tailored to the boat and our previous boating experience (that man is a star - but, I suspect under-appreciated for his skill, intelligence and wit). All communication with Cumberland was friendly and professional and the couple of minor technical issues we struck were handled swiftly. We would highly recommend Cumberland Charter Yachts and the Aquila 44 power cat, for a voyage out into the glorious Whitsundays. Kath, John, Allie & Harry

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Stonehaven Sunset
1. Stonehaven Sunset by John.


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Simon - St Lucia, QLD Australia
12 Jan 2019
Tasman Ocean 35
Serendipity

Chartered: 28 Dec 2018


The whole process of booking with Cumberland Charter Yachts and the holiday itself was excellent.The staff were knowledgeable and very helpful.

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Amanda - , AUSTRALIAN CAPITAL TERRITORY AUSTRALIA
12 Jan 2019
Hanse 41
2 Easy

Chartered: 10 Dec 2018


We a family of five and had a fabulous week adventuring the islands and tweaking our sailing skills, despite the looming cyclone Owen. Cumberland Charter Yachts kept us well informed and updated twice daily whilst making an effort not to alarm the charterers! They quickly responded to a engine problem and whipped a mechanic out over the passage to fix it up. Thanks Rob who did the job with a smile! I first chartered a Cumberland Charter Yachts in 1989, hoping we meet again much sooner for the next visit. Thanks one and all!



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Susie - , QLD
01 Dec 2018
Seawind 1000
Kick N Back

Chartered: 23 Sep 2018


We chartered a Seawind 1000 catamaran from Cumberland Charter Yachts for 7 nights. It was a fabulous holiday for our family of 2 adults and 3 children (13, 12 &10).

Cumberland's staff were great every step of the way. Easy to book with friendly staff to answer questions. Boat orientation was excellent and we found it had pretty much everything we needed. We did do an online grocery order which certainly saved a lot of time. (click n collect) . The 8 berth cat was ample room for our family although l would imagine it would be tighter with 8 adults.

Contact with home base was easy and regular (night and morning) with staff always there to help. We had occasion for someone to come out and repair a split hose which occurred promptly and didn't interrupt our plans.

We didn't have any set plan when we set out on our adventure and this was great. You evaluate each day as it comes depending on the wind and the sea. Although busy in the September school holidays it wasn't a problem. There's a lot of space out there!! Our voyage generally consisted of a stop somewhere for lunch and a snorkel or maybe a walk around an island and then we would move onto a different destination for the night. The highlight would be anchoring off Whitehaven Beach for the night, what a place to wake up!. The multitude of turtles was fabulous and various snorkel spots and walks was great.

Our kids had a great trip and it is worth bringing some cards, games or colouring for some down time. We also took our own speaker which was good for music. The boat had one but we like ours.

We spent one night at Hamilton Island Marina which was booked in case we ran out of water. It really wasn't needed but we enjoyed the swim in the pool and a wander around civilisation.

On returning to Abel Point at the end of our stay the staff were once again great. They took a full report and actively listened for problems or suggestions.
Thanks Cumberland!!



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Conny - CLAREVILLE, NSW AUS
01 Dec 2018
Hanse 388
Wikama

Chartered: 23 Sep 2018


We have chartered with Cumberland Charter Yachts for the 3rd time now. Each time, we love the experience. Great service, competent staff, excellent boats. Easy briefing ... nothing is a hassle ... can't wait until next time!



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Geoff - ROCKHAMPTON, QLD
01 Dec 2018
Lagoon 40
Whitsunday Dreaming

Chartered: 01 Oct 2018


We had an amazing holiday on the aptly named Whitsunday Dreaming. I couldn't recommend this form of holiday more. Tranquil, easy, and with gorgeous scenery to boot. A must do is to overnight in Tongue Bay and do the Hill Inlet walk to have the most spectacular overview of Whitehaven Beach. We did 8 nights with an almost midway call into Hamilton Island to replenish our stocks. Just the right amount of time for us.



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Steve - BLACKBURN, VIC AUSTRALIA
01 Dec 2018
Dehler 34
Treasure

Chartered: 10 Sep 2018


We have just completed an 8 day circuit around the Whitsunday Islands including day sailing trips down to the Shaw Island Group. Our beautifully maintained 34' mono hull operated flawlessly. A good size for two. Easy to sail and good performance even when reefed to ensure relatively little anxiety from non-sailing partners.The northern ends of the island group can be busy although well serviced by buoys in critical areas. The southern areas are a little more secluded although little coral and fisheries. BUT there can be turtles in the water and birds calling in the trees.We'll be back



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Tony - Capalaba, Queensland Australia
01 Dec 2018
Beneteau 34
Trinity Reign

Chartered: 08 Sep 2018


We are inexperienced sailors and chartered a Beneteau 34 monohull last week. It was a bit old and cramped, but still provided us with an exciting holiday in one of my favourite places in the world. Cumberland Charter Yachts could not have been more friendly or helpful. They were also genuinely keen to know how to improve their service and our experience. I highly recommend Cumberland Charter Yachts.



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Raymond - WANGARATTA, VICTORIA AUSTRALIA
01 Dec 2018
Lucia 40
Laurenza

Chartered: 09 Sep 2018


We hired Laurenza a 40 foot sailing catamaran from Cumberland Charter Yachts with 3 other couples for a week and had a ball. The boat is only 12 months old well appointed and easy to handle. The weather was great and the scenery terrific. The staff were helpful and easy to deal with and we would all do this again.



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Kieran - BOGANGAR, NSW AUSTRALIA
01 Dec 2018
Beneteau 43
Olivetta

Chartered: 04 Sep 2018


The overall experience with Cumberland Charter Yachts was excellent. The yacht was great (excellent sailing + well fitted-out), the staff were brilliant (friendly, exceptionally helpful & couldn't do enough for you) and the Whitsundays just capped off the perfect holiday. We had excellent sailing weather every day, saw plenty of wildlife and had secure moorings/anchorages every night. Couldn't ask for a better holiday.



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Phillip - BEVERLEY PARK, NEW SOUTH WALES
30 Nov 2018
Dehler 34
Treasure

Chartered: 12 Nov 2018


This was my fourth trip to the Whitsundays. Usually rented sailing cats but this time I decided on a monohull called "Treasure". Hoping for some windy weather and that's what we got. First three days we had 20 to 25 knot winds which was thrilling. Treasure is a great little boat in a strong breeze. Not having sailed a monohull of this size before we found it easy to handle and solid in a strong breeze. No equipment problems and great service from the Cumberland crew. My friend and I are 66 and 70 years of age with a few stiff joints and if we could handle her that anyone younger should have no problems. Another item of the Bucket list. Visited Long island and Border Island for the first time, highly recommended, great views. Hopefully back again next year.



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Jill - ,
30 Nov 2018
Mahe 36
Skedaddle

Chartered: 01 Nov 2018


If you like an adventure & the sea, hire a yacht in the Whitsundays. We have done many adventure-type holidays but this was very special as you were (almost) left up to your own resources . . The briefing and debriefing were thorough and Cumberland Charter Yachts were always available on the radio with answers to any questions. Great to sail with either family or friends



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Robert - TANUNDA, SOUTH AUSTRALIA AUSTRALIA
30 Nov 2018
Perry 43 3 Cabin
Mango Tango

Chartered: 03 Nov 2018


We had a fabulous holiday on Mango Tango : a spacious catamaran with all the mods and cons. The staff at Cumberland Charter Yachts were friendly and helpful. Everyone needs to experience this!

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Lisa - ,
30 Nov 2018
Lucia 40
Laurenza

Chartered: 15 Oct 2018


We hired Laurenza from Cumberland Charter Yachts for a week to celebrate my sister's birthday. We had 6 adults and 4 young kids (under 7). We provisioned for ourselves and found we had enough room for food and drinks. We did bring our own 30 litre Engel 12v freezer for more room. Fresh water was an issue and do think a bigger tank would be an advantage. We refilled 90 litres of water at Hamilton Island but still ran out. Back cabins were very spacious and the front cabin was fine for our 3 boys. Batteries lasted well after charge allowing us to have fans and lights on overnight. The staff were helpful and friendly when doing pick up and drop off. We were lucky to have wonderful weather and saw some beautiful beaches.



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John - BIGGERA WATERS, QUEENSLAND AUSTRALIA
30 Nov 2018
Perry 43 4 Cabin
Stardust

Chartered: 23 Sep 2018


We hired a Perry 43 Catamaran from Cumberland Yacht Charters. The service was excellent and welcoming from the first contact when hire was arranged. The hire process was easy and assistance given at orientation for the catamaran, was excellent. The catamaran was in great condition and staff gave handy hints and assistance whenever needed. We would love to hire again!



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Kristina - ROWVILLE, VICTORIA
30 Nov 2018
Seawind 1160 Lite
Happy Hour

Chartered: 17 Oct 2018


This was our 6th Bare boat charter in the Whitsundays. Cumberland Charter Yachts are a very professional and friendly company to deal with, and this was our third time with them. The charter was for 10 nights, on Sailing Catamaran - "Happy Hour".The quality of the vessel was excellent with only one small mishap, a freshwater pump failure on the second last day. Cumberland Charter Yachts promptly sent out a chase boat and repaired the pump. As far as the Whitsundays go, they are still recovering from Cyclone Debbie. Hamilton Island is really the only resort you can visit with the others still under repair, or just closed down. The reefs also suffered damage, making the usual snorkelling spots under par. Hopefully nature can recover quickly! I I would recommend this holiday to all, don't be concerned if you haven't handled a boat before, Cumberland Charter Yachts will train you in all the necessary skills (practical & theory) for the boat you have chartered prior to leaving you to sail away. PS, we did not see one shark! but stayed away from Cid harbor, and other places with cloudy water.



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Sarah - ASHMORE, QLD AUSTRALIA
30 Nov 2018
Hanse 41
2 Easy

Chartered: 17 Oct 2018


To summarize: this was a thoroughly excellent experience in every way. The boat was well-equipped, easy to sail and the conditions were great. Cumberland Charter Yachts provided a good, detailed briefing, that was nonetheless adapted to our experience and we got on the water quickly on our first day. We had a difficulty at one point when one member of our crew became ill and had to be briefly hospitalised (nothing to do with the sailing trip) and Cumberland were very helpful in every way.



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Mark - , VIC AUSTRALIA
30 Nov 2018
Aquila 44
Aquila Sunrise

Chartered: 15 Oct 2018


Having chartered bareboat yachts & power-cats many times over the last 30 years with other service providers we thought we knew just what to expect from our first charter with Cumberland Charter Yachts - but we were in for a pleasant surprise.We chose Cumberland Charter Yachts  because of their recent addition to the fleet - Aquila Sunrise - it was the best designed and most luxurious vessel we had seen to date so we were expecting a terrific vessel but what we didn't expect was the superior levels of customer service we were treated to by Cumberland Charter Yachts from the moment we first made an enquiry. Cumberland Charter Yachts made sure that we were as well prepared as the boat was and all the staff were friendly and well informed which made planning our trip a breeze.Our beautiful boat was everything we hoped for and more. The layout of this vessel managed to provide so much more space and amenity than other boats of the same size we've chartered before. We'll certainly be telling our family & friends that in our experience no other bareboat charter company comes close to Cumberland Charter Yachts.



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Sam - BURLEIGHHEADS, QLD AUSTRALIA
30 Nov 2018
Voyager 1040
Finnigan

Chartered: 27 Sep 2018


What an amazing experience! From the start when Eugene introduced us to the mighty Finnigan! We had the absolute best times ever celebrating with our best friends! This trip will stay in the memory vault forever and we are already talking about the next! Highly recommend if you enjoy having the best time ever!



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Rebecca - BIRKDALE, QLD AUSTRALIA
13 Nov 2018
Leopard 46
Seaduction

Chartered: 14 Oct 2018


This was our first Charter experience. Being a seasoned sailor myself I was not disappointed with the Leopard 46, Seaduction. The boat was well prepared for us by Cumberland Charter Yachts and the onboard pre and post briefings were clear and concise. The vessel was a breeze to handle under motor with anchoring and mooring very easy. Under sail with all the controls leading back to the helm station the boat was fun to sail single handed. We had fabulous weather and I felt very privileged to experience and share with my wife and family such a beautiful part of Queensland.  The beauty and serenity of the the Whitsundays is amazing. We're now planning our next adventure with CCY. I would highly recommend Cumberland Charter Yachts if your considering a bare boat charter.

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Sunset Stonehaven
1. Sunset Stonehaven by Rebecca.


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Ian - NAMBUCCA HEADS, NSW
24 Sep 2018
Perry 43 3 Cabin
Mango Tango

Chartered: 16 Sep 2018


We have just returned from yet another charter with Cumberland Charter Yachts. We have chartered with them for the last 18 years and have lost count of how many times!
The boats have always met our expectations and above, and we have enjoyed exploring the Whitsunday Islands on each charter.
The service of the Cumberland crew, their friendliness, as well as the ease of the booking site to ensure you attend to every detail makes the planning and the actual charter sure to be a success each time.
CCY's willingness to go above and beyond to give their charterers a perfect holiday was demonstrated when we encountered an unexpected issue with our vessel. They sent a  service technician out immediately to where we were moored, and when the problem was unable to be fixed to their satisfaction, they had another vessel prepared and waiting for us to change over the next morning. They had four crew there to help us change over to the new boat, and had us back out onto the water in a short time.
We cannot recommend Sharon and all the crew at CCY highly enough, and we will continue to be loyal and regular charterers with them.
Thanks guys for yet another great charter in the beautiful Whitsundays.
Ian and Anne Smith and the motley crew.

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Robert - rosetta, TASMANIA AUSTRALIA
16 Sep 2018
Seawind 1000xl
Mintaka

Chartered: 29 Aug 2018


We chartered the Seawind 1000xl Mintaka for 7 nights from Cumberland, there were 4 of us, we had plenty of mono hull hours under our belts so decided on a cat for some room & fun. From the 1st call to Cumberland they had everything organised & their staff were brilliant. The cat was easy to sail and well stocked with everything that we needed. We done a lap around Whitsunday and stayed at the normal anchorages along the way with the 4th night at Hamilton Island Marina.We done all the great things there is to do, eat drink & eat some more, and oh yes sailing snorkeling fishing & took some memorable pics. This was our first charter experience it wont be the last We cant wait to get back there next year. Cumberland Charter Yachts have done a great job .Cheers from the Tassie crew

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Ruth - LANGWARRIN, VIC AUS
03 Sep 2018
Lucia 40
Laurenza

Chartered: 18 Aug 2018


Always a memorable holiday on Cumberland Charter Yachts in the Whitsundays.  8 of us on a catamaran Laurenza, roomy, comfortable, lots of laughs. Perfect weather, we always visit Nara Inlet, Whitehaven Beach, Langford Island, Stonehaven to name a few. Saw so many whales this year. Hiring paddle boards is great to paddle over the coral and fish and stingrays. Staff all so friendly and nothing is a problem. A yearly holiday for us a must do!!

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Shael - Lota, QLD AUSTRALIA
23 Aug 2018
Aquila 44
Champagne Sunset

Chartered: 27 May 2018


We had a fantastic time on board Champagne Sunset for 7 nights.

We had limited boating experience but Cumberland walked us through everything to ensure we were well prepared, confident and relaxed for our holiday.

Everything was well prepared in advance of us arriving, the support was there when we were were on the water and the final handover of the board was sad but smooth.

Beautiful boat, great team and perfect location!

We will definitely be back for another holiday soon.

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Andrew - BOWRAL, NEW SOUTH WALES AUSTRALIA
14 Jun 2018
Voyager 1040
Finnigan

Chartered: 21 Apr 2018


Our family (2 adults, 2 kids aged 9 and 7) spent a week on Finnigan, a 10.5metre power catamaran in April 2018. The boat was perfectly sized for a family like ours and we were very comfortable. Plenty of fridge space for 7 nights. The boat is 10 years old but is in good condition for its age. The windlass developed an electrical fault on Day 2 in Nara Inlet and we weren't able to raise the anchor as a result. A radio call to Cumberland Charter Yachts and within 3 hours they had a mechanic on the boat and had it fixed. We were impressed that they addressed the problem quickly and without fuss.
We rented a SUP and a kayak and I would highly recommend this, particularly if you have kids aboard.
This was a bucket-list, holiday-of-a-lifetime trip for us and the Whitsundays didn't disappoint. We made so many amazing memories as a family and had a wonderful time!

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Tamas - , BUDAPEST HUNGARY
14 Jun 2018
Beneteau 323
Lazyitis

Chartered: 08 Apr 2018


We spent wonderful 5 days on Lazyitis, a Beneteau 323 with 3 young children (6, 3 and 1,5 yrs) in April 2018 exploring the Whitsundays. Following cyclone Iris, the sea was a bit choppy but the island were wonderful with beatufilul beaches and anchorages. The highlight was the anchorage off Whitehaven Beach which we could explore without the crowds at sunset...
The boat was excellent, and the extensive briefing and scheduled twice daily radio calls from base made sailing safe and really enjoyable with small kids.
Highly recommended company and activity to explore this beautiful region of Australia!

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Sophie - KELBURN, WELLINGTON NEW ZEALAND
28 Apr 2018
Seawind 1160 Lite
Happy Hour

Chartered: 16 Apr 2018


We chartered a Catamaran from Cumberland Charter Yachts for 7 nights with our three kids (10,12,15) and we had an amazing time. Snorkeling, swimming, stand-up paddle boarding, sailing, and exploring the island walks. Everything went as planned and all the kit was top notch. Only my husband knew how to sail our vessel.

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Bruce - WOOLOOWIN, QUEENSLAND AUSTRALIA
27 Apr 2018
Lightwave 38 Sail
Fluffy Muffy

Chartered: 26 Nov 2017


I have sailed with Cumberland Charter Yachts twice now, excellent service, always happy to help with the pre-planning and arrivals to make the trip more relaxing. So much to see in the Whitsundays, but recommend taking your time and not rushing. Have hired a sailing cat on both occasions, it was snug but still comfortable for 5 of us (2 adults, 3 kids 8,10,12). It was on my bucket list but had to tick it off twice just to be sure (maybe even need a third time!)

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