Customer Testimonials

Exceptional Customer Service

The Cumberland team are committed to delivering best-in-class experiences for in the stunning surroundings that we’re lucky to call home. Based in the Whitsundays, our services gives customers the chance to cruise around 74 islands, including the infamous Hamilton Island, to see the true, iconic beauty that the region is known for.

Hire a vessel and get going – choose from catamarans, yachts and more

With over 40 anchorage spots to choose from and a complete fleet comprising of yachts, catamaran and various boats to hire, we have a number of options to suit each occasion. Best of all, our team have a collective 30 years’ experience within the industry, allowing us to share both an insight and knowledge into the very best of a boating experience.

All of our vessels are fully-equipped with all the luxuries and facilities that you require, allowing you and your good company to enjoy a peace of mind, comfort and convenience.

Unforgettable beauty

There’s a lot to see around Hamilton Island and the Whitsundays that will more than create ever-lasting memories. With flawless environments, pristine waters and some of the very best in tourist destinations, each cruise around the region offers impressions that won’t quickly be forgotten. It’s with this at the forefront of our business that we continue to offer our customers tailor-made experiences with flexible boat, catamaran and yacht hire.

Read what our customers have to say about their time with Cumberland, below.

Most Recent:
Corey - THORNLANDS, QLD AUSTRALIA
16 Jul 2019
Seawind 1000
Kick N Back

Chartered: 30 Jun 2019


Hi, just like to say thank you for your friendly, efficient and helpful service.  I would like to share a photo at chalkies. We had a wonderful time even though the weather was not favourable.

View from Chalkies Beach
1. View from Chalkies Beach by Corey.


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Daryl - APPLECROSS, WA AUSTRALIA
01 Jul 2019
Dehler 34
Treasure

Chartered: 24 Jun 2019


Back after a great week.  The boat was fantastic ( Treasure).
The briefing was very very good.
We had a great time in a very good boat with the reassurance that if something went wrong we would be in good hands with advice and repairs.
It was noticeable that on the scheds, other companies seem to have lots of problems, but Cumberland had no concerns .
This was a special trip for my daughter and it was perfect .
Thanks everyone
Daryl


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Hugh - FERNTREE GULLY, VIC AUSTRALIA
16 Jun 2019
Lucia 40
Laurenza

Chartered: 04 Mar 2018


Testimonial
Great company to hire a boat from. From the moment of our arrival they paid every attention. Steve briefed us on their new Lucia 40 "Laurenza" which is a fab. catamaran.
Terry took us on the initiation run. A comprehensive exercise to demo the radio, anchor, main sail, new electric winches etc. and we were underway that morning. So efficient and so easy. Thanks Terry.
The cabin and saloon were huge. The sleeping quarters were spacious and comfy. It had 2 toilets/showers and a well equipped Galley (including oven and microwave!) with massive fridge and freezer (for a boat). Easy to hold all supplies for 5 men for 8 days.
The Laurenza holds plenty of fuel and fresh water. After 8 days, mostly motoring due to poor sailing weather, we used only $120 of fuel - so cheap.
The support and advice from Cumberland is always great whether for places to fish or things to see and do, they make it a great experience. We've used this company a few times now and I highly recommend them.
Fair sailing Cumberland and many thanks.

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Don - CALOUNDRA, QLD AUSTRALIA
04 Jun 2019
Perry 43 3 Cabin
Mango Tango

Chartered: 22 Mar 2019


Lets sail the Whitsundays, we said! What was originally an almost flippant throwaway line, turned into a reality more fantastic than we could ever have imagined. This dream trip was first set in motion through Cumberland Charter Yachts who offered bareboat catamaran charters.  Little did we know that we would end up sailing on what turned out to be, for us, one of the finest in their fleet: Mango Tango,  a 43" Perry Catamaran. From the moment we stepped aboard we knew we would not only get along with this gorgeous gal, but that she would keep us safe and provide us with one of the most idyllic on-water sailing experiences imaginable. We were struck by her classy timber interior, the spaciousness of the cabins (with ensuites), the luxury of the saloon area and the generous deck space. With six of us to accommodate over a two week period there was space aplenty for each of us. One of my favourite pastimes was sitting up front on the fore-deck trampoline as we cut through the blue waters. Mango Tango handled herself beautifully and with ease, whether in a light breeze or a squally southerly. Her water and fuel storage tanks are generous and allowed us the reassurance and range to meander the islands at our leisure. And when we were moored in a cosy cove at night, those foredeck trampolines became a stargazing extravaganza. At night we would gather in the saloon or cockpit area for meals, card games and celebratory drinks after a day navigating one of the most beautiful places on earth, knowing that our "Mango Tango" was the best home away from home we could ask for when holidaying in Paradise.

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Tim - WHITEHORSE, YUKON CANADA
03 Jun 2019
Leopard 38
Mary Ann

Chartered: 15 Apr 2019


We chartered sailing catamarans from Cumberland Charters April 2012 for the Tasman Ocean 35 “Serendipity” and April 2019 for the Leopard 38 “Mary Ann”. Our experience booking with Cumberland in 2012 was excellent and made the whole charter very relaxing and stress free from the time we arrived at Able Point Marina until we departed Proserpine Airport. The staff were very accommodating and caring which was the reason we went back to Cumberland for our second charter. Our April 2019 charter aboard Mary Ann was just as fun and relaxing as the 2012 charter. Cumberland was great, timely and dependable to deal with again for the booking, information and making arrangements. We spent the night on the boat before the charter began which allowed us to settle in and relax before the early morning briefing and sail guide time. We sailed Mary Ann from Able Point Marina around the Whitsunday and Hook Islands for 9 days. There was noticeable damage to some island hill sides, coral reefs and beaches from the 2017 Cyclone Debbie but the area generally seems to be recovering nicely. The charter area seemed busier in 2019 with day tours and guided charters so we started our sailing day early and finished early afternoon in order to secure good moorings and anchorages at the locations we visited. Cocktails, good food, sunsets and a bright full moon made the evenings idyllic and memorable. The weather was mixed sunny and rain but provided good, exciting sailing conditions. Mary Ann handled and sailed nicely. Was impressed with how steady and solid she was in 25 kt winds and 2 m seas. No issues other than a bilge pump light for port side engine compartment came on one day. After a quick check with Cumberland figured it was an indicator light issue only...nothing serious. Lots of fresh water, power, and galley equipment all worked great. BBQ was great! Thank you to Rebecca, Megan, Rob, and the rest of the Cumberland team for another wonderful holiday in the Whitsundays

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Ian - WHITTLESEA, VIC AUSTRALIA
29 May 2019
Seawind 1160 Lite
Happy Hour

Chartered: 16 May 2019


Thanks so much for a wonderful holiday. Cumberland were very accommodating to our budget and all of your staff were such a joy to work with.

Many thanks & warm regards,
Ian Little


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Karel - BROMPTON, SA AUSTRALIA
21 May 2019
Beneteau 34
Trinity Reign

Chartered: 17 Feb 2019


Two of us sailed the Trinity Reign from Cumberland in January 2019 and absolutely loved it. We are not experienced sailors, but their briefing was thorough and helpful. The boat was great and well maintained. We had a wonderful time sailing through the beautiful islands and exploring all the different bays. One of our favourite holidays.

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Mike - GOOSEBERRY HILL, WA AUSTRALIA
21 May 2019
Aquila 44
Aquila Sunrise

Chartered: 20 Jan 2019


The Team at CCY were brilliant from the day I initially booked the charter. Communication was always prompt and helpful and they helped a novice like myself with my first bareboat charter experience. We hired the Aquila Sunrise 44 and this was a beautiful boat that catered for 6 people easily. We had a small refrigeration issue and CCY has had this looked at immediately. The time spent with us on our 1st day induction was great and they provided us with a suggested itinerary based on the winds and prevailing conditions. I would highly recommend CCY for your charter requirements.

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Lisa - Emerald Beach, NSW Australia
21 May 2019
Tasman Ocean 35
Serendipity

Chartered: 11 Nov 2018


This was our 1st Bareboat experience. We rented the Serendipity, a Tasman Ocean 35’ sailing cat. It was well kept and everything was in working order. It sleeps 6, but be advised one of the 3 cabins is a bit small for 2 adults. Cumberland Charters was great to work with getting everything arranged and reserved. Almost turn key when we arrived. We received a very thorough boat briefing and shakedown cruise. Sailing the Whitsundays was amazing. Tons of great anchorages with wonderful snorkeling, swimming and beaches. Truly 50 shades of blue!!! Cumberland helped us find good mourning location and was able to answer any questions we had via radio. What a great adventure!!

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John - EASTMELBOURNE, VICTORIA AUSTRALIA
06 May 2019
Aquila 44
Aquila Sunrise

Chartered: 14 Apr 2019


From sunrise to sunset, the Whitsundays are just magical. We've just returned from an amazing five nights, on Cumberland's spectacular Aquila Sunrise 44-foot power catamaran. The vessel is perfectly equipped for both skipper and crew. The latest electronics at the helm takes the stress out of navigation. The well appointed living and sleeping areas are a home away from home, with multiple areas for our family to hang out, either in quiet solitude while underway, or for a evening game of cards up on the flybridge. The briefing by skipper Steve was perfectly tailored to the boat and our previous boating experience (that man is a star - but, I suspect under-appreciated for his skill, intelligence and wit). All communication with Cumberland was friendly and professional and the couple of minor technical issues we struck were handled swiftly. We would highly recommend Cumberland Charter Yachts and the Aquila 44 power cat, for a voyage out into the glorious Whitsundays. Kath, John, Allie & Harry

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Stonehaven Sunset
1. Stonehaven Sunset by John.


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Simon - St Lucia, QLD Australia
12 Jan 2019
Tasman Ocean 35
Serendipity

Chartered: 28 Dec 2018


The whole process of booking with Cumberland Charter Yachts and the holiday itself was excellent.The staff were knowledgeable and very helpful.

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Amanda - , AUSTRALIAN CAPITAL TERRITORY AUSTRALIA
12 Jan 2019
Hanse 41
2 Easy

Chartered: 10 Dec 2018


We a family of five and had a fabulous week adventuring the islands and tweaking our sailing skills, despite the looming cyclone Owen. Cumberland Charter Yachts kept us well informed and updated twice daily whilst making an effort not to alarm the charterers! They quickly responded to a engine problem and whipped a mechanic out over the passage to fix it up. Thanks Rob who did the job with a smile! I first chartered a Cumberland Charter Yachts in 1989, hoping we meet again much sooner for the next visit. Thanks one and all!



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Susie - , QLD
01 Dec 2018
Seawind 1000
Kick N Back

Chartered: 23 Sep 2018


We chartered a Seawind 1000 catamaran from Cumberland Charter Yachts for 7 nights. It was a fabulous holiday for our family of 2 adults and 3 children (13, 12 &10).

Cumberland's staff were great every step of the way. Easy to book with friendly staff to answer questions. Boat orientation was excellent and we found it had pretty much everything we needed. We did do an online grocery order which certainly saved a lot of time. (click n collect) . The 8 berth cat was ample room for our family although l would imagine it would be tighter with 8 adults.

Contact with home base was easy and regular (night and morning) with staff always there to help. We had occasion for someone to come out and repair a split hose which occurred promptly and didn't interrupt our plans.

We didn't have any set plan when we set out on our adventure and this was great. You evaluate each day as it comes depending on the wind and the sea. Although busy in the September school holidays it wasn't a problem. There's a lot of space out there!! Our voyage generally consisted of a stop somewhere for lunch and a snorkel or maybe a walk around an island and then we would move onto a different destination for the night. The highlight would be anchoring off Whitehaven Beach for the night, what a place to wake up!. The multitude of turtles was fabulous and various snorkel spots and walks was great.

Our kids had a great trip and it is worth bringing some cards, games or colouring for some down time. We also took our own speaker which was good for music. The boat had one but we like ours.

We spent one night at Hamilton Island Marina which was booked in case we ran out of water. It really wasn't needed but we enjoyed the swim in the pool and a wander around civilisation.

On returning to Abel Point at the end of our stay the staff were once again great. They took a full report and actively listened for problems or suggestions.
Thanks Cumberland!!



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Conny - CLAREVILLE, NSW AUS
01 Dec 2018
Hanse 388
Wikama

Chartered: 23 Sep 2018


We have chartered with Cumberland Charter Yachts for the 3rd time now. Each time, we love the experience. Great service, competent staff, excellent boats. Easy briefing ... nothing is a hassle ... can't wait until next time!



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Geoff - ROCKHAMPTON, QLD
01 Dec 2018
Lagoon 40
Whitsunday Dreaming

Chartered: 01 Oct 2018


We had an amazing holiday on the aptly named Whitsunday Dreaming. I couldn't recommend this form of holiday more. Tranquil, easy, and with gorgeous scenery to boot. A must do is to overnight in Tongue Bay and do the Hill Inlet walk to have the most spectacular overview of Whitehaven Beach. We did 8 nights with an almost midway call into Hamilton Island to replenish our stocks. Just the right amount of time for us.



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Steve - BLACKBURN, VIC AUSTRALIA
01 Dec 2018
Dehler 34
Treasure

Chartered: 10 Sep 2018


We have just completed an 8 day circuit around the Whitsunday Islands including day sailing trips down to the Shaw Island Group. Our beautifully maintained 34' mono hull operated flawlessly. A good size for two. Easy to sail and good performance even when reefed to ensure relatively little anxiety from non-sailing partners.The northern ends of the island group can be busy although well serviced by buoys in critical areas. The southern areas are a little more secluded although little coral and fisheries. BUT there can be turtles in the water and birds calling in the trees.We'll be back



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Tony - Capalaba, Queensland Australia
01 Dec 2018
Beneteau 34
Trinity Reign

Chartered: 08 Sep 2018


We are inexperienced sailors and chartered a Beneteau 34 monohull last week. It was a bit old and cramped, but still provided us with an exciting holiday in one of my favourite places in the world. Cumberland Charter Yachts could not have been more friendly or helpful. They were also genuinely keen to know how to improve their service and our experience. I highly recommend Cumberland Charter Yachts.



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Raymond - WANGARATTA, VICTORIA AUSTRALIA
01 Dec 2018
Lucia 40
Laurenza

Chartered: 09 Sep 2018


We hired Laurenza a 40 foot sailing catamaran from Cumberland Charter Yachts with 3 other couples for a week and had a ball. The boat is only 12 months old well appointed and easy to handle. The weather was great and the scenery terrific. The staff were helpful and easy to deal with and we would all do this again.



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Kieran - BOGANGAR, NSW AUSTRALIA
01 Dec 2018
Beneteau 43
Olivetta

Chartered: 04 Sep 2018


The overall experience with Cumberland Charter Yachts was excellent. The yacht was great (excellent sailing + well fitted-out), the staff were brilliant (friendly, exceptionally helpful & couldn't do enough for you) and the Whitsundays just capped off the perfect holiday. We had excellent sailing weather every day, saw plenty of wildlife and had secure moorings/anchorages every night. Couldn't ask for a better holiday.



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Phillip - BEVERLEY PARK, NEW SOUTH WALES
30 Nov 2018
Dehler 34
Treasure

Chartered: 12 Nov 2018


This was my fourth trip to the Whitsundays. Usually rented sailing cats but this time I decided on a monohull called "Treasure". Hoping for some windy weather and that's what we got. First three days we had 20 to 25 knot winds which was thrilling. Treasure is a great little boat in a strong breeze. Not having sailed a monohull of this size before we found it easy to handle and solid in a strong breeze. No equipment problems and great service from the Cumberland crew. My friend and I are 66 and 70 years of age with a few stiff joints and if we could handle her that anyone younger should have no problems. Another item of the Bucket list. Visited Long island and Border Island for the first time, highly recommended, great views. Hopefully back again next year.



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Jill - ,
30 Nov 2018
Mahe 36
Skedaddle

Chartered: 01 Nov 2018


If you like an adventure & the sea, hire a yacht in the Whitsundays. We have done many adventure-type holidays but this was very special as you were (almost) left up to your own resources . . The briefing and debriefing were thorough and Cumberland Charter Yachts were always available on the radio with answers to any questions. Great to sail with either family or friends



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Robert - TANUNDA, SOUTH AUSTRALIA AUSTRALIA
30 Nov 2018
Perry 43 3 Cabin
Mango Tango

Chartered: 03 Nov 2018


We had a fabulous holiday on Mango Tango : a spacious catamaran with all the mods and cons. The staff at Cumberland Charter Yachts were friendly and helpful. Everyone needs to experience this!

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Lisa - ,
30 Nov 2018
Lucia 40
Laurenza

Chartered: 15 Oct 2018


We hired Laurenza from Cumberland Charter Yachts for a week to celebrate my sister's birthday. We had 6 adults and 4 young kids (under 7). We provisioned for ourselves and found we had enough room for food and drinks. Back cabins were very spacious and the front cabin was fine for our 3 boys. Batteries lasted well after charge allowing us to have fans and lights on overnight. The staff were helpful and friendly when doing pick up and drop off. We were lucky to have wonderful weather and saw some beautiful beaches.



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John - BIGGERA WATERS, QUEENSLAND AUSTRALIA
30 Nov 2018
Perry 43 4 Cabin
Stardust

Chartered: 23 Sep 2018


We hired a Perry 43 Catamaran from Cumberland Yacht Charters. The service was excellent and welcoming from the first contact when hire was arranged. The hire process was easy and assistance given at orientation for the catamaran, was excellent. The catamaran was in great condition and staff gave handy hints and assistance whenever needed. We would love to hire again!



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Kristina - ROWVILLE, VICTORIA
30 Nov 2018
Seawind 1160 Lite
Happy Hour

Chartered: 17 Oct 2018


This was our 6th Bare boat charter in the Whitsundays. Cumberland Charter Yachts are a very professional and friendly company to deal with, and this was our third time with them. The charter was for 10 nights, on Sailing Catamaran - "Happy Hour".The quality of the vessel was excellent with only one small mishap, a freshwater pump failure on the second last day. Cumberland Charter Yachts promptly sent out a chase boat and repaired the pump. As far as the Whitsundays go, they are still recovering from Cyclone Debbie. Hamilton Island is really the only resort you can visit with the others still under repair, or just closed down. The reefs also suffered damage, making the usual snorkelling spots under par. Hopefully nature can recover quickly! I I would recommend this holiday to all, don't be concerned if you haven't handled a boat before, Cumberland Charter Yachts will train you in all the necessary skills (practical & theory) for the boat you have chartered prior to leaving you to sail away. PS, we did not see one shark! but stayed away from Cid harbor, and other places with cloudy water.



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Sarah - ASHMORE, QLD AUSTRALIA
30 Nov 2018
Hanse 41
2 Easy

Chartered: 17 Oct 2018


To summarize: this was a thoroughly excellent experience in every way. The boat was well-equipped, easy to sail and the conditions were great. Cumberland Charter Yachts provided a good, detailed briefing, that was nonetheless adapted to our experience and we got on the water quickly on our first day. We had a difficulty at one point when one member of our crew became ill and had to be briefly hospitalised (nothing to do with the sailing trip) and Cumberland were very helpful in every way.



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Mark - , VIC AUSTRALIA
30 Nov 2018
Aquila 44
Aquila Sunrise

Chartered: 15 Oct 2018


Having chartered bareboat yachts & power-cats many times over the last 30 years with other service providers we thought we knew just what to expect from our first charter with Cumberland Charter Yachts - but we were in for a pleasant surprise.We chose Cumberland Charter Yachts  because of their recent addition to the fleet - Aquila Sunrise - it was the best designed and most luxurious vessel we had seen to date so we were expecting a terrific vessel but what we didn't expect was the superior levels of customer service we were treated to by Cumberland Charter Yachts from the moment we first made an enquiry. Cumberland Charter Yachts made sure that we were as well prepared as the boat was and all the staff were friendly and well informed which made planning our trip a breeze.Our beautiful boat was everything we hoped for and more. The layout of this vessel managed to provide so much more space and amenity than other boats of the same size we've chartered before. We'll certainly be telling our family & friends that in our experience no other bareboat charter company comes close to Cumberland Charter Yachts.



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Sam - BURLEIGHHEADS, QLD AUSTRALIA
30 Nov 2018
Voyager 1040
Finnigan

Chartered: 27 Sep 2018


What an amazing experience! From the start when Eugene introduced us to the mighty Finnigan! We had the absolute best times ever celebrating with our best friends! This trip will stay in the memory vault forever and we are already talking about the next! Highly recommend if you enjoy having the best time ever!



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Rebecca - BIRKDALE, QLD AUSTRALIA
13 Nov 2018
Leopard 46
Seaduction

Chartered: 14 Oct 2018


This was our first Charter experience. Being a seasoned sailor myself I was not disappointed with the Leopard 46, Seaduction. The boat was well prepared for us by Cumberland Charter Yachts and the onboard pre and post briefings were clear and concise. The vessel was a breeze to handle under motor with anchoring and mooring very easy. Under sail with all the controls leading back to the helm station the boat was fun to sail single handed. We had fabulous weather and I felt very privileged to experience and share with my wife and family such a beautiful part of Queensland.  The beauty and serenity of the the Whitsundays is amazing. We're now planning our next adventure with CCY. I would highly recommend Cumberland Charter Yachts if your considering a bare boat charter.

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Sunset Stonehaven
1. Sunset Stonehaven by Rebecca.


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Ian - NAMBUCCA HEADS, NSW
24 Sep 2018
Perry 43 3 Cabin
Mango Tango

Chartered: 16 Sep 2018


We have just returned from yet another charter with Cumberland Charter Yachts. We have chartered with them for the last 18 years and have lost count of how many times!
The boats have always met our expectations and above, and we have enjoyed exploring the Whitsunday Islands on each charter.
The service of the Cumberland crew, their friendliness, as well as the ease of the booking site to ensure you attend to every detail makes the planning and the actual charter sure to be a success each time.
CCY's willingness to go above and beyond to give their charterers a perfect holiday was demonstrated when we encountered an unexpected issue with our vessel. They sent a  service technician out immediately to where we were moored, and when the problem was unable to be fixed to their satisfaction, they had another vessel prepared and waiting for us to change over the next morning. They had four crew there to help us change over to the new boat, and had us back out onto the water in a short time.
We cannot recommend Sharon and all the crew at CCY highly enough, and we will continue to be loyal and regular charterers with them.
Thanks guys for yet another great charter in the beautiful Whitsundays.
Ian and Anne Smith and the motley crew.

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